FREQUENTLY ASKED QUESTIONS...

What is included in your chimney sweep?

Our comprehensive chimney sweep service includes a thorough cleaning of your chimney, the removal of soot and debris, and an inspection for any potential issues. We ensure your chimney is safe, compliant, and ready for use, providing peace of mind for your home.

How often should I have my chimney swept?

For the safety of your home, we recommend having your chimney swept at least once a year. However, if you use your fireplace frequently or burn wood, you may need to schedule more frequent cleanings. Regular maintenance helps prevent chimney fires and ensures optimal performance.

Why is chimney sweeping important?

Chimney sweeping is essential for maintaining a safe home environment. A clean chimney prevents the buildup of creosote, which can lead to chimney fires, and ensures that harmful gases are safely vented outside. Investing in regular chimney maintenance protects your family and increases the efficiency of your heating system.

Are your services compliant with safety regulations?

Absolutely! At Cotswold Chimney Care, we prioritise compliance with industry safety standards. Our experienced technicians are trained in the latest safety regulations and best practices, ensuring that you receive a service that meets all necessary guidelines for your peace of mind.

How can I schedule a chimney sweep appointment?

Scheduling an appointment is easy! You can book directly through our website using our convenient online scheduling tool. Simply select your preferred date and time, and we’ll take care of the rest. If you have any questions, feel free to contact us.

What local areas do you serve?

We proudly serve Woodstock and surrounding towns and villages in Oxfordshire and the picturesque Cotswolds. Our expert team is dedicated to providing outstanding chimney care to our local community.

What sets Cotswold Chimney Care apart from other chimney sweep services?

Our commitment to excellence and customer satisfaction sets us apart. With 25 years of experience in property management and 12 years of firefighting experience, we bring unparalleled expertise to every job. Our knowledgeable team understands the intricacies of chimney systems and fire safety, ensuring that every chimney we sweep meets our high standards. We take pride in providing thorough and reliable service, dedicated to keeping your home safe and warm.

Do you offer any guarantees or warranties?

Yes! We stand by the quality of our work. If any issues arise after your chimney sweep, please let us know within 30 days, and we’ll address them promptly. Your satisfaction is our top priority.